New Patient Information
What to Expect
When you contact one of our offices for your first appointment, you will be asked to provide your phone number and email address so that we may forward a link to complete your patient paperwork via our patient portal.
This will expedite your registration process for your first visit. If you are unable to complete the forms prior to your arrival we will be able to assist you on our own electronic device. You will be asked to arrive at least 15 minutes prior to your scheduled appointment. As always, our printable forms remain available and can be accessed by clicking the link below.
- The Front Desk Administrator will ask you for the referral from your doctor if one has not been provided for us. We will need a copy of your photo ID and your insurance card (primary and secondary) if applicable.
- Our Front Desk Administrator will review your insurance information and any financial responsibility after the verification process is complete, usually at this initial visit.
- Your initial examination will last approximately 45-60 minutes with a Physical or Occupational Therapist
- Based on your examination and your doctor’s recommendations, the physical or occupational therapist will make a recommendation for the number of follow-up visits to be scheduled per week.
- Your follow-up visits will be scheduled at the end of your first visit.
- If applicable, your co-payment/co-insurance will be collected at the beginning of each session. We accept cash, checks and most major credit cards. We offer an option to maintain a form of payment on file for your convenience.
How to Prepare for Your Visit
- Please dress comfortably for your evaluation. Comfortable clothing and footwear are recommended. Shorts, athletic pants, tank-tops, and/or T-shirts are all appropriate depending on what body regions we will be evaluating.
- If you cannot or do not wish to complete our initial paperwork electronically, most required documents can be printed off our website. Click on the New Patient Paperwork tab, print and complete prior to your arrival.
- We ask you to arrive 15 minutes prior to your first visit to be sure all necessary items are complete.
Please Bring
- All completed paperwork
- A medication list – this is if your list is extensive and will eliminate the need to write them on your patient medical history form
- Your insurance card(s)
- Your photo ID
- A copy of the referral from your doctor (if you have one)
